Shipping and Flexible Returns

** Due to unprecedented volume and COVID-related impacts at USPS and UPS, shipping times may be delayed for some of our customers. We apologize for any inconvenience and are working with our shipping partners to ensure the fastest delivery possible. Thank you for your patience. Please email [email protected] with any questions or concerns.

We greatly appreciate your business, and customer satisfaction is our top priority. Please read our shipping and return policy and contact us at [email protected] with any questions.

Shipping Policy

Crescent Distributions, LLC (D.B.A. Crescent Canna) will ship via UPS or USPS. We offer free domestic shipping for all orders over $99, and $5 flat-rate shipping for all other domestic orders. We do not ship products internationally at this time.

We will ship orders within one (1) to three (3) business days after receipt of your order, subject to availability. Business days are Monday through Friday excluding federal or local holidays. Crescent Distributions, LLC is not responsible for delays or obstructions beyond its reasonable control.

Crescent Canna does not assume responsibility for lost packages, regardless of whether tracking information states that a package was delivered, meaning the preferred courier service successfully delivered the package to the intended address. In addition, in the case that a package is sent to a seemingly incorrect address, the customer will assume responsibility for the cost of re-shipping if the address was originally provided by said customer.

Return Policy

Your satisfaction is guaranteed. If you are dissatisfied with merchandise purchased through CrescentCanna.com for any reason, you may return the item within thirty (30) days from the date of your initial order. Please contact our Support Team at [email protected] to request a refund or exchange.